Hi, I'm Justin 👋
I'm a compassionate leader with a thoughtful approach to building great customer experiences. My background in program management, product development, marketing, brand management, sales, and information technology allows me to identify and build solutions collaboratively with a perspective driven by both data and customer empathy.
I've had the privilege of working with some of the most brilliant minds in the technology industry at Amazon, Microsoft, and Salesforce, and I learn something new from the people around me every day.
I'm originally from the Netherlands, but I moved to San Francisco, California in 2001 and call Seattle, Washington home today. You might've guessed it, I speak Dutch! Voor alle Nederlandstaligen, hallo!
I try to continually better myself and embody a growth mindset, so I'm always open to a new challenge!
Professional Experience
Salesforce
January 2022 - Present
Senior Manager, Digital Program Management | Digital Customer Success
Amazon
July 2017 - May 2020
Product Marketing Manager | Amazon Fresh and Prime Now
Product Manager | Private Label Fashion
Account Executive | Channel Sales
Education
Bachelor of Science, Cum Laude
Major in Managerial Economics
Minor in Sustainability in the Built Environment
Technical Skills
SQL, HTML, CSS, XML, JSON, Liquid, Shopify, Azure DevOps, Tableau, Power BI, QuickSight, Looker, Google Workspace, Google Tag Manager, Google Analytics 4, Google Sites, YouTube, Google Ads, Meta Ads, Amazon Ads, Amazon Vendor Central, Amazon Seller Central, Amazon Marketing Services, Figma, Lucidchart, Qualtrics, Sprig, Coveo, Salesforce, Pardot, Quip, Adobe Lightroom, Microsoft Office, SharePoint, Access, Excel, Visio, Project, Outlook, OneNote, PowerPoint, Word
Key Competencies
Product Management, Program Management, Project Management, Product Development, Process Improvement, Agile Methodologies, E-Commerce, SEO, Strategic Partnerships, Product Marketing, Content Management, Merchandising, Copywriting, Chatbots, Conversational UI, Design Thinking, Customer Journey Mapping, Market Research, IT Support, P&L Management, Brand Management, Sales, Business Development, Survey Design, Dutch Fluency, French Proficiency
Volunteer Work
FareStart transforms lives, disrupts poverty, and nourishes communities through food, life skills, and job training.
Alpha Phi Omega is a national coeducational service organization founded on the principles of leadership, friendship, and service.